General Information

Il·lacions design gallery is a collectible design gallery based in Barcelona, Spain.

Il·lacions design gallery references original pieces, limited editions or author’s editions.

The pieces are one-of-a-kind, in limited series or in numbered editions.

Il·lacions design gallery allows their purchase by direct order or by online order through its website www.illacions.com/works/

Implementation and acceptance of the general terms

The present general terms of sale apply to all sales of Pieces enacted by direct ordering or through the website www.illacions.com

By ordering, the Client is aware and agrees with the applicable terms and conditions.

The website is run by the company Il·lacions design gallery. The head office is located at la Rambla 130, principal. 08002. Barcelona, Spain. For more information, contact us via email info@illacions.com

CHARACTERISTICS AND IMAGES OF THE PIECES

The Pieces referenced by Il·lacions design gallery are contemporary collectables – available in unique, limited or authors’ edition – and are considered singular and unique creations.

Therefore, depending on the nature of the materials used, the finishing touches can vary from one item to the other. For this reason, no exchange will be accepted.

Photographs and high-resolution images of the Pieces are available on the website. Small differences may exist between the photographic representation of the piece and the Piece itself. These small differences will not be considered a flaw and no order can be contested or returned on this ground.

ONLINE ORDERS

Clients wanting to use our Service and order a Piece on the website can fill in the form, in the works section, To choose the work and press “purchase” to fill in the form, the client will receive an answer and instructions to finish the purchase within 24-72hours.

Following the current regulations, Il·lacions design gallery is committed to the protection of its clients’ personal data. However, if the Client’s information were to be erased – due to unfortunate circumstances, power failure, or other unforeseen events – when agreeing to the terms and conditions, the Client acknowledges that Il·lacions design gallery would not be held responsible.

When ordering, the Client can collect the item himself, or ask for a quote for a delivery – please see terms in the article “COLLECTION AND DELIVERY”.

If the client requests a delivery quote, he is required to fill in the form with the desired delivery address and instructions if needed.

In order to confirm the order, the client is requested to confirm his billing details, pay – in accordance with the terms of the article “PRICE AND PAYMENT”. An email accepting the payment is sent automatically.

If payment is not received within 5 working days from the date and time of the order placement – the sale will be cancelled.

Confirmation of the online order

The client will receive a confirmation email of the order within 3 working days after the payment has been received and the availability of the Piece(s) have been checked.

If an item is temporarily unavailable at the time of order, Il·lacions design gallery will suspend the order and will inform the client of the new delivery period, depending on the time needed to make a new Piece. If the client does not agree to the new terms within the next 3 working days, Il·lacions design gallery will send an email confirming the cancellation of the order and the payment will be cancelled.

If the item is indefinitely unavailable when the order is placed, Il·lacions design gallery will send an email confirming the immediate cancellation of the purchase and of the payment.

Availability

Il·lacions design gallery emails the Client as soon as the Pieces are available for collection at the pick-up address, or when the delivery starts for the Client’s address – in accordance with the terms of the article “COLLECTION AND DELIVERY”.

PRICE AND PAYMENT

Prices

The prices are in euros, VAT included. They do not include the delivery costs, which will be subjected to quotation – see the terms in the article “COLLECTION AND DELIVERY”.

The entire cost of the Piece, except for delivery fees, is due at the confirmation of the order, unless otherwise discussed in the case of specific agreement for particular situations.

When ordering, the Spanish VAT will apply on the summary statement for orders placed inside the European Community. Only the price pre-tax will appear on the summary statement for orders placed outside of the European Community. The possible customs fees, local taxes, import duties and State taxes are the responsibility of the Client – so is the declaration and payment to the local authorities and organisations.
The prices can change at any given point at the discretion of Il·lacions design gallery.

Secure payment

The payment of the Pieces or the delivery fees are done through an online bank transfer).

In the case of non-payment, default in payment, fraud, or attempt of fraud regarding Service usage, Il·lacions design gallery retains the right to suspend or cancel the order.

RETENTION OF TITLE

According to the present clause of retention of title, the sold Piece remains the property of Il·lacions design gallery until the full amount has been paid – including delivery fees if applicable.

Shipping , Collection and Delivery
The Client can choose between collecting their order themselves or have their order delivered to their final destination.

In the case of collection, the client will receive an email from Il·lacions design gallery informing them when it is available and the address and the conditions of pick-up. The Client has 30 days to collect their order. Beyond this time, Il·lacions design gallery could bill storage fees to the client.

If the Client asks for a delivery, Il·lacions design gallery will send the quote including the packing, the insurance, the freight and if any, the custom clearance fees.

When asking for the delivery quotation, it is the responsibility of the Client to make sure that dimensions of the Piece are compatible with its destination. The Client – or another appointed contact – must be present for the delivery and make sure that the Piece has been received. The Client has to make sure that their personal details – phone number, delivery address, email – are up to date. In case of a mistake in the delivery process, such as delivery address or lack of access, the Client will be the only party responsible and will incur further delivery fees for a new delivery of the Piece.

Return and Exchange
In case of collection, the Client or his carrier have to check the good state and the conformity of the Piece. After pick-up, no reclaim could be accepted.

In case of delivery by Il·lacions design gallery and their shipping partners, any claim regarding insured goods needs to be sent to Il·lacions design gallery under 48 hours after shipment reception (with goods pictures and delivery note with remark). Any over-delayed claim will be rejected. If the dispute leads to a refund, Il·lacions design gallery will refund the price of the sale, as well as the delivery and return costs if applicable.

Cancellation and right of retraction

Il·lacions design gallery cannot accept any cancellation or return for the Pieces that are built on demand. After the confirmation of the order, no refund can be accepted and the full payment of the order is due.

For the Pieces in stock with an online order through www.illacions.com , the Client has 14 days after receiving the item to send it back. The Client can use their retraction right with Il·lacions design gallery after sending an email to info@illacions.com

Il·lacions design gallery will refund the order, with the delivery costs included. The return costs remain the customer’s responsibility. The Piece must be sent back intact, in its original packaging, and returned in the exact condition it was received.

The right of retraction does not apply if: the piece has been built on demand, or if the Client is not part of the European Economic Area (member states of the European Union as well as Iceland, Norway and Liechtenstein), in accordance to the current regulation.

Personal Details

Il·lacions design gallery collects its Clients’ personal data for its Service: the processing of the order and the registration to the newsletter. The personal details are computerized. The details collected are used and shared by Il·lacions design gallery only for managing the orders, to send the occasional newsletter and the completion of the service.

The right of access, correction, removal, and opposition for legitimate ground of these nominative and personal details – may be exercised by the Client through a letter addressed to Il·lacions design gallery, la Rambla 130, principa. Barcelona.

Intellectual Property

All the elements of the current website belong to Il·lacions design gallery and/or their partners, and are protected by intellectual property legislation. Any reproduction of elements from the website is forbidden, unless otherwise agreed with Il·lacions design gallery.

Terms and Conditions

LEGAL INFORMATION

Website owner:

Il·lacions Culturals S.L.
CIF: B66710401
La Rambla 130, Principal
08002 Barcelona
Spain
(Hereinafter in this document Il·lacions Gallery)

Purpose

The purpose of this website is to share news, current affairs and sale of pieces from the Il·lacions Gallery.

Responsible for the processing of personal data

Contact details of the person in charge: Xavi Franquesa (info@illacions.com)

USER CONDITION

When you access this website and / or its contents, you acquire the status of User, and you are obliged to comply with these General Conditions of Access and Use, as well as the Particular Conditions of each content or service, where appropriate, which you accept from express way

MINIMUM REQUIREMENTS

For a good visualization and access to the website and its contents, the following is required: Operating System Windows 10, macOS 10.15 Catalina / IE 9.0 or higher browser, Mozilla Firefox 3.0 or higher.

PRIVACY POLICY. PERSONAL DATA PROTECTION

In compliance with the Organic Law for the Protection of Personal Data (LOPD), we inform you that the data you provide us through the different forms on this website will become part of computerized files owned by Il·lacions Gallery with the exclusive purposes for which they are requested.

In the case of the contact form to answer your questions. The answer to the questions marked with an * (asterisk) or as “required” are mandatory, the rest are voluntary. The refusal to answer the questions asked will result in our inability to contact you or formalize our business relationship for the provision of different services.

We guarantee in any case the possibility of exercising your right of access, rectification, cancellation and opposition of your data, notifying it by sending an email to the email address or email info@illacions.com from the same email account with which you have sent the form or by post to our address La Rambla 130, Principal. 08002 Barcelona (Spain), identifying yourself correctly.

USE OF COOKIES

This website uses cookies. Cookies are small text files maintained by the browser itself that store information about user customization for each website.

In the case of this website, they are only used to personalize the website, thus facilitating navigation and use. In no case is data collected that can identify the user.

If you do not wish to receive these cookies, you can configure your browser to reject them (consult the specific instructions of your browser for this), although doing so may affect navigation, or not offer the appropriate services to registered users.

GOOGLE ANALYTICS

This site uses Google Analytics, a web analytics service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States (Google). Google Analytics uses cookies, which are text files located on your computer, to help the website analyze how users use the website. The information generated by the cookie about your use of the website (including your IP address) will be directly transmitted and filed by Google on servers in the United States.

Google will use this information on our behalf in order to keep track of your use of the website, compiling reports on website activity and providing other services related to website activity and Internet use. Google may transmit said information to third parties when required by law, or when said third parties process the information on Google’s behalf. Google will not associate your IP address with any other data that Google has. You can reject the treatment of data or information by rejecting the use of cookies by selecting the appropriate settings on your browser, however, you should know that if you do so, you may not be able to use the full functionality of this website.

By using this website, you consent to the processing of information about you by Google in the manner and for the purposes indicated above. This site could also host advertising from Google’s Adsense system, which is displayed by advertising servers that also use cookies to display advertising content related to users. You can see more information about Google’s privacy policy in the following document http://www.google.com/intl/es_ALL/privacypolicy.html

LINKS

Il·lacions Gallery is not responsible for the content of third-party websites linked to their websites, incoming or outgoing, since it cannot control the content of these third-party websites, being the sole responsibility of their respective owner.

DISCLAIMER OF WARRANTIES

Il·lacions Gallery does not guarantee User satisfaction with access to the website and / or its contents.

Il·lacions Gallery is not responsible for any claim for the damage that the use or access to the website or the contents by the User may cause the User or third parties, which the User expressly accepts, exonerating Il·lacions of any responsibility in this regard and the User assuming all responsibility.

RESERVATION OF RIGHTS

Il·lacions Gallery reserves the right to modify these General Conditions without prior notice, so it is recommended that you read them at each visit or if you have a contracted service, review them regularly.

Il·lacions Gallery reserves the right to suspend, cancel, modify or delete any content without prior notice.

JURISDICTION AND PARTIAL NULLITY

The User and Il·lacions Gallery submit to the Courts of the city of Barcelona with waiver of their own jurisdiction for the resolution of any point of this contract.

In the event that any of the clauses of this contract are judicially declared invalid, the others will remain fully in force.

CONTACT

You can contact us in different ways:

1.- Through the email info@illacions.com

2.- At our physical address:

La Rambla 130, Principal

08002 Barcelona

España